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Orders currently take 5 working days to process because each order is made individually and demand is very high.

Once processed, all orders are delivered within 6-8 working days.

Once your order is shipped, we will send you tracking information.

We will keep you informed by email throughout the delivery process.

If you have any questions about your order or our delivery process, please feel free to email us at support@personalizedjewelry.co.

We have a 30-day no-questions-asked return period, which means you have 30 days to request a refund from the moment your order arrives.

If you wish to request a refund for any reason, please email us at support@personalizedjewelry.co.